What happens next
Request received
We confirm receipt of your deletion request and begin processing.
Account located using minimum details
We use the minimum information you provide to locate and verify your account.
Member-facing profile and content removed
Your profile and anything you shared are removed from member-facing TA3NA surfaces.
Ordinary account data scheduled for purge within 30 days
Ordinary account data is scheduled for permanent deletion within 30 days of confirmation.
What this covers
Identity
Your name, profile details, and photo are removed from TA3NA.
Authored text and media
Posts, comments, messages, event RSVPs, and media you shared are removed.
Account-associated data
Settings, preferences, connections, and other data tied to your account are deleted.
Replies remain
Other members' replies may remain with a neutral placeholder in place of your identity and contribution.
Retention ledger
Three exceptions. Nothing more.
A small amount of information may remain only in the limited situations below.
Restricted reported-case evidence
If your account was part of a reported case, related evidence may remain for up to 12 months after the case closes.
Safety and security records
Minimal identifiers tied to permanently banned accounts and content-free audit records may remain for up to 24 months.
Legal holds
Information may remain longer only when legally required and only for the necessary purpose.
Outside these exceptions, ordinary account information is deleted. These timeframes begin when account deletion is confirmed.
Protect your account
Never email us:
- Your password or login codes
- One-time verification codes
- Government ID or passport
- Sensitive personal documents
- Bank or payment details
We will never ask for this information by email. If a message asks for it, do not reply.
Need help? Questions about your data or deletion request? Visit our Support Center.
